Horizon Ridge FAQ

You are welcome to tour with a scheduled appointment or as a walk-in during our office hours. No appointment is necessary during office hours, but scheduling in advance ensures a leasing team member is available for a personalized tour. To be ready to apply after your tour, you may also want to bring government ID, access to your proof of income and a payment method for application fees.

Applicants typically need to demonstrate a combined monthly income of at least 2.5 times the monthly rent, and a satisfactory credit history. Contact our leasing team for our specific qualification criteria.

Each applicant is required to have a US bank account. Acceptable proof of income may include recent pay stubs, a current employment offer letter, or the most recent individual federal tax return. Financial statements demonstrating liquid assets may also be accepted.

If a co-applicant does not meet our qualification requirements, the primary applicant may be required to qualify independently or a qualified co-signer may be accepted. Contact our leasing team to discuss your specific situation

Move-in fees include a $55 application fee (per applicant) and a $150 administrative fee. Monthly charges include a $12 insurance fee, a $16 trash fee, a $5 utility billing admin fee, and a $20 valet trash fee. A utility setup fee and deactivation fee of $20 each may also apply.

Your security deposit is refundable provided your apartment is returned in good condition, with no damages beyond normal wear and tear, and all lease obligations are fulfilled including timely notice of your move-out intent.

We understand life can bring unexpected changes. Please contact our leasing office to discuss your situation. Early termination policies and any applicable fees will be outlined in your lease agreement.

Month-to-month lease arrangements may be available after your initial lease term. Contact our leasing team to learn about available options and any associated month-to-month premium.

No utilities are included in your monthly rent at Horizon Ridge Apartments. Residents are responsible for setting up and paying for all utilities directly. Monthly utility billing fees do apply as part of your lease.

We offer 7–15-month lease terms to fit your lifestyle. Lease terms are subject to availability and may impact the monthly rental rate. Contact our leasing team to find the term that works best for you.

Yes! We offer lease terms as short as 7 months. Contact our leasing team to check availability for shorter-term options and any associated pricing.

All residents will be enrolled in a Landlord Required Limited Liability program for $13 monthly. To protect your personal property, we encourage all residents to carry renters' insurance.  

Our apartment homes come unfurnished, giving you the freedom to personalize your space to reflect your own unique style. Our spacious layouts and stylish finishes provide the perfect canvas for your furnishings.

We do not currently advertise a dedicated corporate apartment program. For corporate housing inquiries, please contact our leasing office — we're happy to discuss options that may suit your needs.

Submitting a maintenance request is easy! Simply log into our online resident portal at any time to submit a service request, or call our leasing office during business hours at (702) 479-6118. We're committed to prompt, professional service.

Rent is due on the 1st of each month. We encourage residents to set up automatic payments through our online resident portal for easy, on-time payment every month.

Late fees typically apply if rent is not received by the 5th of the month. Please review your lease terms or contact our leasing office for specific questions. 

Yes! We offer convenient electronic payment options through our online resident portal. You can pay by ACH bank transfer, debit card, or credit card. Please contact our leasing team for portal access instructions.

We offer 24/7 online rent payment through our resident portal, so you can pay at any time — even after office hours. Please contact the leasing office for portal enrollment information. 

Short-term guests are welcome! Typically, guests staying longer than 7 consecutive days may need to be added to the lease as an occupant. Please reach out to our leasing office to discuss your situation.

Minor children who are listed as occupants on your lease are always welcome. If your children are not listed on your lease, please contact our leasing office prior to their extended stay to ensure your household records are current.

We offer surface lot open parking with one assigned carport space per apartment home, available at no additional charge. 

Motorcycles may be parked in your designated carport space. Please contact our leasing office to confirm the current motorcycle parking policy and available areas.

Federal FCC OTARD rules generally allow residents to install small satellite dishes on their exclusive-use space such as a private patio or balcony. Please contact our leasing office to discuss installation guidelines and any community-specific restrictions.

Our community offers Cox WiFi connectivity through the Cox Quick Connect program, making it easy to get online fast. Contact our leasing office or Cox Communications directly to explore available cable and internet packages for your new home.

Apartment homes are delivered in a professionally selected color palette. Modifications including painting are not permitted without prior written approval from management.  

For our residents’ convenience package lockers are available 24/7.

Absolutely! Our 24-hour fitness center is open every day, so you can work out on your schedule. From cardio to strength training, we have everything you need to reach your fitness goals.

Yes! Dive into resort-style living at our sparkling swimming pool, complete with an expansive sundeck and poolside lounge area. It is the perfect place to relax and recharge.

Please contact our leasing office to confirm the current on-site recycling program and pickup schedule. Henderson also offers curbside recycling services to all residents.

For the safety of all residents, open-flame and gas grills are not permitted on balconies or patios in accordance with fire code in Nevada. Please contact our leasing office to confirm our grill policy and any community-designated outdoor cooking areas.

Each apartment home offers ample storage throughout. Exterior storage is not available.

We are conveniently located near major Henderson employers, including Green Valley Ranch Resort Spa & Casino, Cashman Equipment, Greenspun Media Group, and Spectrum Pharmaceuticals. Contact our leasing office to ask about any Preferred Employer discount programs.

Henderson, NV residents can register to vote online through the Nevada Secretary of State's website at nvsos.gov, in person at the Clark County Election Department, or at the Nevada DMV when updating your driver's license.